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Testimonials

“For many years now BASScom has been an important part of our team. They help to achieve results for our business and always provide professional and courteous service”

- Mr. Martin Ralph, Managing Director, IFAP



“The team at BASScom are friendly and courteous who quickly understand our needs, they have outstanding technical knowledge, provide excellent advice and are a highly valued IT partner.”

- Amber Coppen, Office Manager, DC Projects Services



“Basscom is my IT Department , any issues I have I can rest assured it will be dealt with quickly and efficiently , so it has been for a long time another section of my business that is worry-free. I would highly recommend their service.”

- Suzanne Murray, Managing Director, Accord Security Ptd Ltd




“Over the past 10 years I’ve had the continued guidance and support that only Basscom can provide. Their staff are highly skilled and a pleasure to work with. I would highly recommend their services.”

- Neil Lowry, Systems Administrator, Sinwa Australia Pty Ltd




“ BASScom are a great organisation to deal with. The staff are courteous, friendly and very knowledgeable. They always take the time to understand my issues and offer comprehensive solutions to all my problems. I would highly recommend their services to anyone seeking highly comprehensive IT support specialists or a genuine and friendly IT support team.”

- Rhys Comley, Senior Systems Administrator, Sealanes (1985) Pty Ltd




BASScom Blog

Beware the Fake Anti-Virus

BASScom - Thursday, January 06, 2011

Beware the Fake Anti-Virus

A couple of clients have recently had nasty experiences with fake anti-virus and anti-spyware alerts. This can happen to anyone and chances are, it’s happened to you at some stage too - while browsing the web, a warning pops onto your computer screen alerting you that your PC has been infected with a virus. Sound familiar?

Although the alert looks like what you’d expect from your anti-virus program, most people are skeptical and close the alert by clicking the X in the upper right hand corner of the alert. This is exactly what the creators of viruses want you to do because your browser is then hi-jacked, pop-up ads sprout up all over your screen and you’re unlikely to be able to get any programs to work even after restarting your PC.

A Multi-Billion Dollar Industry

The number of fake anti-virus software scams has increased phenomenally with one company reportedly raking in $160 billion in fake anti-virus program sales in 2009 alone! Once the fake alert has installed its virus, ads then pop up offering a fake clean-up program, available for instant download when valid credit card details have been received.


Six Steps To Avoid Getting Tricked


1. We highly recommend the use of Firefox as your browser as Internet Explorer is the main target of these scams.

2. Keep your computer updated with the latest anti-virus and anti-spyware software releases and periodic updates as soon as these become available.

3. Have a good firewall in place.

4. Never open an email attachment unless you are 100% positive it is from a trustworthy source! This may be common sense but viruses are often hidden in the most appealing, Must-Read-Now type of files.

5. Do NOT click on an anti-virus alert! If one appears on your screen, don’t click on it, not even on the X to close it. Rather, hit CTRL + ALT+ DEL to bring up the Task Manager and delete the rogue from the list of running programs. Then pick up the phone and call your IT support person or company!

6. Never download freeware or shareware unless you know it is from a reputable source. Unfortunately many of these come bundled with spyware, adware or fake anti-virus programs.