Specials

30 DAY TRIAL -

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For a limited time, try our Worry-Free IT Support package for 30 days

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Testimonials

“For many years now BASScom has been an important part of our team. They help to achieve results for our business and always provide professional and courteous service”

- Mr. Martin Ralph, Managing Director, IFAP



“The team at BASScom are friendly and courteous who quickly understand our needs, they have outstanding technical knowledge, provide excellent advice and are a highly valued IT partner.”

- Amber Coppen, Office Manager, DC Projects Services



“Basscom is my IT Department , any issues I have I can rest assured it will be dealt with quickly and efficiently , so it has been for a long time another section of my business that is worry-free. I would highly recommend their service.”

- Suzanne Murray, Managing Director, Accord Security Ptd Ltd




“Over the past 10 years I’ve had the continued guidance and support that only Basscom can provide. Their staff are highly skilled and a pleasure to work with. I would highly recommend their services.”

- Neil Lowry, Systems Administrator, Sinwa Australia Pty Ltd




“ BASScom are a great organisation to deal with. The staff are courteous, friendly and very knowledgeable. They always take the time to understand my issues and offer comprehensive solutions to all my problems. I would highly recommend their services to anyone seeking highly comprehensive IT support specialists or a genuine and friendly IT support team.”

- Rhys Comley, Senior Systems Administrator, Sealanes (1985) Pty Ltd




Services & Solutions


Internet Security


With so many products to choose from, the challenge to find one that caters for all a company's Internet Security needs can be daunting. Consequently, most businesses will opt to continue with their existing vendors rather than brave the task of disturbing their existing set-up. A few businesses choose to change one element of their security, as this tends not to have an impact on their business in the short-term. This is referred to as "patch and delay". This is understandable but is not addressing the fundamental issue of security that can impact upon the operation of the business.

Ever since the earliest threats emerged, companies have chosen products and not service to keep their networks protected. However, many of the services only address a small part of the  key fundamental security tools required to provide adequate Internet security. The result is that companies have a combination of services and products and therefore the headaches of multiple products/support contracts and licence management. BASScom provides better options to deliver combined products with service so that the headaches can be taken away.  

It is fair to say that the driving force behind changing a security policy is when new threats emerged. New threats needed new solutions, so companies deployed firewalls, anti-virus, intrusion detection, anti-spam, URL filtering, VPNs and so forth and the number of appliances grew and the network had to be extended to cope with them. A huge problem was making them work together and keeping them all up to date.

At  BASScom, the emphasis is on taking away the mundane work of security so that companies can become more proactive and plan their business from a technological standpoint. Too many valuable staff are involved in the tedious day to day task of getting systems to work, configuration, updating and maintenance to provide the company with the advice and planning that the company really needs from them. BASScom assists by delegating the configuration and day to day maintenance to BASScom system engineers whilst providing advice and expertise to enable the company get the best return on its investment.

Network Performance


Corporate networks can be complicated and costly, but they may not need constant upgrading and ever increasing bandwidth. You have options other than massive injections of money.

BASScom believes good network management is the answer. By improving the performance and availability of your network through network management you can deliver competitive advantages and increased productivity.

Our network management tools provide huge reductions in expensive and damaging downtime through pro-active network management and faster fault finding. We will help you to save money on expensive bandwidth increases due to more efficient and productive use of existing network.

We will help you to maximise staff productivity by enabling them to be in two places at once and to achieve more efficient cost control through better control and verification of network components.
Our solutions will also eliminate the high cost of wastage or duplications through ultimate control of all of your network assets, increase your network user productivity due to better control and monitoring of network abuse and reduce costs on external consultants.